Privacy and cookiestatement of Grixx B.V.

19 september 2022

Privacy-sensitive data or personal data is processed via our webshop. Grixx B.V. considers careful handling of personal data of great importance. Personal data is therefore carefully processed and secured by us.

In our processing, we comply with the requirements of privacy legislation. This means, among other things, that we:

• clearly specify our purposes before we process personal data, by using this Privacy Statement;
• limit our collection of personal data to only the personal data needed for legitimate purposes;
• first ask for explicit permission to process your personal data in cases where your permission is required;
• take appropriate security measures to protect your personal data and we demand the same from parties who process personal data on our behalf;
• respect your right to inspect, correct or delete your personal data held by us.

Grixx B.V. is the party responsible for all data processing. In this privacy statement, we will explain what kind of personal data we collect and for which purposes within our web shop www.grixx.eu. We recommend that you read it carefully.

If you have any questions or you would like to know exactly what personal data we collect from you, please contact Grixx B.V..

Your account
Certain features of our service require you to register beforehand. You will then need to provide information about yourself and choose a username. We use this to create an account, which you can log in to with that username and a password of your choice. For this we use your name and address, telephone number, billing address and e-mail address. We need this because of the contract we conclude with you. We will keep this information until you cancel the account.

We keep this information so that you do not have to fill it in again and again and so that we can contact you in the context of the execution of the agreement. You can change information through your account whenever you want.

Providing to third parties
We work with certain companies that may receive your personal data from us mentioned above.

Handling order
When you place an order with us, we use your personal data to handle it properly. We may then give your personal data to our delivery service to have the order delivered to you. We also receive information about your payment from your bank or credit card company. For this we use your name and address details, telephone number, billing address, e-mail address and payment details. We need this because of the contract we conclude with you. We keep this information until your order has been completed. We keep certain customer data longer in connection with the statutory fiscal retention obligation.

Providing to third parties
We work with certain companies that may receive your personal data from us mentioned above.

Posting reviews on the website
You can leave us a review. We use the necessary personal data to publish the review on the website. For this we use your nickname. We do this on the basis of your permission. We keep this information until the end of the contract.

Contact Form
With the contact form you can ask us questions or make requests. For this we use your name and address, telephone number and e-mail address. We have a legitimate interest in this. We will keep this information until we are sure that you are satisfied with our response and three months thereafter. This way we can easily access the information for follow-up questions. We can also train our customer service to become even better.

Providing to third parties
We work with certain companies that may receive your personal data from us mentioned above.

Ads
Our web store shows general advertisements. We do not keep any personal data, so we do not know whether you like it.

Provision to other companies or institutions
With the exception of the partners mentioned above, we will under no circumstances give your personal data to other companies or institutions, unless we are legally obliged to do so (for example, if the police require this in the event of a suspicion of a crime).

Statistics
We keep statistics about the use of our webshop. Social media buttons are included in our webshop. With this, the administrators of these services collect your personal data.

Cookies
Our web store uses cookies. Cookies are small files in which we can store information so that you do not have to fill it in every time. But we can also see that you visit us again.

When you visit our webshop for the first time, we show a message with an explanation about cookies. We will hereby ask for your consent to the use of these cookies.

You can disable the placing of cookies via your browser, but some things in our webshop will no longer work properly.

We have made agreements with other companies that place cookies about the use of cookies. However, we do not have full control over what they do with the cookies themselves. So also read their privacy statements. (Note: these can change regularly)

Google Analytics
We use Google Analytics to keep track of how visitors use our web store. We have concluded a processing agreement with Google. It contains strict agreements about what they are allowed to keep. We have not allowed Google to use the obtained Analytics information for other Google services. We let Google anonymize the IP addresses.

Security
Security of personal data is of great importance to us. We ensure that your data is properly secured with us. We constantly adjust the security and pay close attention to what can go wrong.

Changes to this privacy statement
We reserve the right to make changes to this privacy statement. It is recommended that you consult this privacy statement regularly so that you are aware of these changes. We will do our best to announce changes separately.

View, change and delete your data
If you have any questions or want to know what personal data we have about you, you can always contact us. See the contact details below.

You have the following rights:

• receive an explanation of what personal data we have and what we do with it
• access to the precise personal data we have
• having mistakes corrected
• the removal of outdated personal data
• having personal data transferred to another party
• withdraw consent
• object to a particular use

Please note that you always clearly indicate who you are, so that we can be sure that we do not modify or delete data from the wrong person.

To file a complaint
If you feel that we are not helping you in the right way, you have the right to submit a complaint to the supervisory authority. This is called the Dutch Data Protection Authority.

Contact details
Grixx B.V.
Curieweg 15
2408 BZ Alphen aan den Rijn
info@grixx.eu
0172-636666